Due to the nature of food products, returns are handled carefully to maintain hygiene and safety standards.

1. Return Eligibility

Returns are accepted only if:

• The product is damaged during transit

• Incorrect product received

• Expired product delivered

You must raise a return request within 48 hours of delivery with proof (images/videos).

2. Non-Returnable Conditions

For safety and hygiene reasons:

• Opened or consumed food items cannot be returned

• Products without original packaging are not eligible

• Returns due to taste preference are not accepted

Food safety is our top priority 

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3. Refund Process

After verification:

• Refunds are processed within 5–7 business days

• Refund will be credited to the original payment method

• COD refunds may require bank details

4. Replacement Option

In certain cases, we may offer a replacement instead of refund.